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HR/Payroll Assistant

  • Little Rock, AR

Duties & Responsibilities:
  • Answer incoming HR department calls
  • Respond to employment verification requests
  • Record and report employee call-ins
  • Assist employees with general HR/ Payroll related questions
  • Assist employees with paid/ unpaid time off questions and paperwork
  • Assist employees with tax form changes and employee records updates
  • Print employee documents (i.e. insurance cards, check stubs)
  • Filing, sorting, and scanning HR/Payroll employee documents
  • Perform data entry
  • Access ADP and Attendance Counts to respond to employee requests (i.e., benefits, attendance points, accrual balances)
  • Update employee information in ADP when needed
  • Respond to general questions (i.e. 401k, HSA)
  • Order supplies for HR/ Payroll (catering, employee events)
  • Assisting employees with claim issues, communicating with insurance agent as needed to provide resolution
  • Maintain accurate records in ADP and Leave Management systems
  • Coordinate employee rewards and events
  • Manage employee badges
  • Submit temp hours to temporary agency
  • Verify accuracy of weekly uniform invoices
  • Other duties and projects assigned

Required Skills and Abilities:
  • Bachelor's Degree or equivalent HR/Payroll experience
  • Office experience, 2+ years required,
  • HR/ADP payroll experience preferred
  • Ability to effectively and professionally communicate in person, by phone, and by email
  • Strong administrative skills
  • Customer service
  • Strong MS Office skills
  • Detail oriented
  • Self-starter with the ability to adapt and problem solve
Ability to work well in a team environment